FAQ

How do I shop?

Find the artwork you want to buy and click the "Add to Cart" button. Then click on the "Checkout" button in the upper right corner or press the “View cart” button. Fill out the customer information, press the “Continue to shipping method” button,  select payment form and click the “Complete order" button. 

 

Does the shop accept Visa card?

Yes we take Visa card.

 

How long does shipping take?

Normally I send within the same day I receive your order and the product will be on its way. Average waiting time before receiving the product in Denmark is 3 working days. Average waiting time before receiving the product outside Denmark is 7 working days. If delivery is delayed, you will be informed accordingly.

 

What is the shipping price?

Shipping in Denmark is free

 

Shipping outside Denmark: 

In the case of delivery outside of Denmark, the delivery surcharge for shipping abroad is stated at the time of purchase and is 100kr.

 

How do you price your products?

The products have different prices. The price varies according to the size of the art. The prints are generally cheaper than the original art. The price of each product can be found by clicking on the product. 

 

Why do you need my phone number when I fill out customer information?

I need your phone number to text message you when your product is on its way. 

 

How is the art sent?

The products are sent from my studio via DAO delivery service. This means that you will receive a text message and an email with a delivery location near you. 

 

How is the packaging done?

To ensure that your art is sent safely I personally handle the packaging.  

 

How about refund?

When you order a product you automatically have 14 days to let me know if you don’t want the product you ordered after all. 

If the product has already been sent your way: After letting me know you're returning the product you have an additional 14 days to send it back to me. 

When I receive the product back from you - in acceptable condition - I will return the whole amount you payed for the product within 14 days.